Legal Documents

399 vet Terms & Conditions — Full Terms of Use

Please read these terms carefully before creating an account at 399 vet. Your rights, responsibilities, bonus rules, and payment details are all clearly laid out here.

Last updated: January 2026 Published in Bengali 18+ only
By registering with 399 vet, you automatically agree to abide by these Terms & Conditions. Please read them in full — particularly the bonus and payment sections.
01

General Terms & Introduction

These terms and conditions form a legally binding agreement between 399 vet and its users. By using the 399 vet website, you confirm that you have read, understood, and agreed to comply with these terms in full.

399 vet is an international online gaming platform serving users in Bangladesh and other countries, offering Sports Betting, casino games, and live gaming. By using our services, you acknowledge the following:

  • You are at least 18 years old and legally eligible to participate in online gaming.
  • You are playing of your own free will and using your own funds.
  • You must comply with the specific terms applicable to each service.
  • You have read and accepted 399 vet's Privacy Policy.
These terms may be updated at any time. Continued use of the site after any changes constitutes your acceptance of the revised terms.
02

Account Rules & Registration

To open an account with 399 vet, you must register with accurate and complete information. 399 vet reserves the right to terminate any account registered with false or incomplete details.

  • Each person may only hold one account. Multiple accounts are strictly prohibited.
  • The name, address, and mobile number provided at registration must be accurate and belong to you personally.
  • You are responsible for keeping your account password confidential. Sharing your password with any third party is strictly prohibited.
  • If you notice any suspicious activity on your account, contact support immediately.
  • Required KYC documents (NID/Passport) must be submitted on time.
  • Registration and use by anyone under 18 is strictly prohibited.
KYC Verification: Submitting a National ID (NID) and a selfie is mandatory for withdrawals above a certain amount. This is done to protect your account.
03

Bonuses & Promotional Offers

399 vet offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, and withdrawals of the bonus or any winnings derived from it will not be permitted until those terms are met.

Bonus Type Wagering Required Validity Cashout Eligible
Welcome Bonus (100%) ×20 Betting 30 Days
Daily Reload Bonus ×15 Betting 7 Days
Free Spin Bonus ×25 Betting 7 Days
Cashback Bonus No Wagering Required Instant
Referral Bonus ×10 Betting 14 days
  • Only one bonus may be active at a time. A new bonus cannot be activated while another is still in use.
  • Winnings from bonus funds cannot be withdrawn until the wagering requirement is completed.
  • Any unused bonus will be automatically forfeited upon expiry.
  • If bonus abuse is detected, 399 vet reserves the right to void the bonus and any associated winnings.
  • Voucher codes can only be applied at the time of deposit — not after.
04

Deposit & Withdrawal Policy

All financial transactions at 399 vet are secure and transparent. The following rules apply to deposits and withdrawals:

  • Minimum deposit ৳100 (bKash/Nagad/Rocket). Minimum withdrawal ৳500.
  • Withdrawals can only be made to the number registered on the account and from which deposits were made.
  • A processing fee may apply if you withdraw without placing at least one bet with your deposit.
  • In cases of suspicious transactions, 399 vet may place a hold on withdrawals until verification is complete.
  • Network fees may apply to cryptocurrency withdrawals — this is outside 399 vet's control.
  • KYC verification is mandatory for withdrawals exceeding ৳2,00,000 per month.
Payment method: bKash, Nagad, Rocket, bank transfer, Visa/Mastercard, and USDT are supported. For more details, Payment Page See.
05

Betting Rules

Specific rules apply to all Sports Betting, casino games, and live gaming on 399 vet. Not being aware of these rules may lead to unexpected outcomes.

  • Once a bet is confirmed, it cannot be cancelled — except in special circumstances.
  • If an event is cancelled or does not take place, the bet will be refunded.
  • If your internet connection drops during live betting, any confirmed bets will remain valid.
  • 399 vet reserves the right to void bets placed at incorrect odds due to a system error.
  • Placing bets on the same match from multiple accounts (arbitrage) is strictly prohibited.
  • Maximum bet limits vary by game and event — refer to the banner or game lobby for details.
06

Prohibited Activities

The following activities are strictly prohibited at 399 vet. Violations may result in permanent account termination and forfeiture of any remaining balance:

  • Creating multiple accounts or operating another person's account.
  • Bonus fraud — collecting bonuses using multiple identities.
  • Exploiting technical errors or bugs.
  • Money laundering or transactions involving illegal funds.
  • Using automated software or bots to play.
  • Harassing or defrauding other users.
  • Placing bets on behalf of someone under 18.
07

Account Suspension & Termination

399 vet reserves the right to temporarily suspend or permanently close your account under any of the following circumstances:

  • If a terms and conditions violation is detected.
  • If a discrepancy is found during KYC verification.
  • If suspicious financial activity is detected.
  • By court order or government directive.
  • At the user's own request (self-exclusion).

Upon account closure, any valid balance (excluding bonuses) will be refunded in accordance with the terms. Balances may be held during an ongoing investigation.

08

Limitation of Liability

399 vet is not liable in the following situations:

  • Losses caused by internet connection failure.
  • Issues with third-party payment gateways.
  • Account information leaked due to the user's own negligence.
  • Force majeure events (natural disasters, cyberattacks, etc.).
  • Temporary service interruptions caused by game providers.

Betting and gaming carry inherent risk. 399 vet makes no guarantees of winnings and is not liable for any losses incurred.

09

Privacy & Data Protection

399 vet treats your personal information with the utmost care. We will never sell or share your data with third parties — not for advertising or marketing purposes, under any circumstances.

  • All personal data is encrypted with 256-bit SSL.
  • Payment data is stored in compliance with PCI DSS standards.
  • Information may be disclosed to government authorities solely when required by legal obligation.

For more details, visit our Privacy Policy Read the page.

10

Changes to Terms & Conditions

399 vet reserves the right to modify, update, or revoke these terms at any time without prior notice. Continued use of the site after any changes constitutes your acceptance of the updated terms.

For significant changes, a notification will be sent to your registered email or mobile number. Please keep your contact details up to date.

These Terms & Conditions were last updated in January 2026. Previous versions are available on request through support.

Why are 399 vet's rules fair?

Full Terms in Bengali

Many platforms keep their terms exclusively in English. At 399 vet, all rules are written in Bangla — no confusion, no guesswork.

Transparent Bonus Terms

From wagering requirements to expiry dates — all bonus terms are clearly laid out in a table. No hidden conditions.

Your Funds Are Safe

Your real-money balance is always protected. Temporary holds may only apply in cases of a terms violation or during an investigation.

Dispute Resolution

If you have a dispute, reach out directly via live chat. 399 vet reviews every complaint fairly.

Responsible Gaming

Responsible gambling tools including self-exclusion, deposit limits, and session limits are always available on 399 vet.

Regular Updates

Terms and conditions are reviewed regularly based on industry changes and user feedback.

Frequently Asked Questions

Cricket betting is one of the most popular sections at 399 vet. To get started:

Step 1 — Go to the Sports section: After logging in, go to the "Sports" section from the top menu and select Cricket.

Step 2 — Select a match: A list of ongoing and upcoming matches will be displayed. Bangladesh matches typically appear at the top.

Step 3 — Understand Market Types: Markets like Match Winner, Top Batsman, Total Sixes, and Over/Under runs are available, each displaying its own odds.

Step 4 — Build your bet slip: Clicking on your preferred odds will create a betting slip. Enter your stake and see your potential winnings.

Step 5 — Confirm: Click the "Place Bet" button. An OTP may be required. Once confirmed, the bet cannot be changed — so review carefully before submitting. In-play betting is also available on live matches, where odds shift continuously.

There are several ways to view live scores and real-time match updates on 399 vet:

In-Built Live Score: Clicking on any live match in the Sports section shows you a real-time scorecard — wickets, runs, overs, and more.

In-Play Betting Dashboard: Live match betting pages display real-time score updates directly, since odds change in line with the score.

Live Streaming (selected matches): Select premium matches on 399 vet come with a live video stream built right into the platform — free to watch with an active account balance.

When betting on mobile, it's convenient to keep the 399 vet site running in the background while checking scores in another app. All information Sports section.
Got the rules? Start playing now!

399 vet's terms are transparent and fair. Open an account today and claim your 100% welcome bonus.

100% Secure Support in Bengali 18+ Only bKash/Nagad supported
বাংলা